In today’s sophisticated, high tech world, custom home builders and renovation experts are dealing with a more informed customer. Most prospective clients have unlimited access to resources which describe every aspect of the home build process. As a result, the modern consumer has higher expectations and a greater desire to participate in all aspects of their custom home build project. This raises an equal need for superior Customer Service, high quality craftsmanship and a completely transparent approach to construction management.

The modern consumer wants to communicate and stay informed. They want to track the phases of their custom home build and monitor how their investment dollars are being spent. Clients want to be included in decision-making and understand why construction is progressing in a certain way.

Alair Homes – A Completely Hands on Custom Home & Renovation Experience

Daily accessibility to their Custom Home Builder is a necessity. The customer needs to feel confident that their concerns are validated and addressed as soon as possible.

Unfortunately, continuity and reliability via communication between client and contractor are not widely practiced in the current home build market.

Alair Homes Calgary is bridging the gap in the home-owner/contractor relationship, by being readily available and maintaining constant communication with our customers. This enables us, at Alair Homes, to develop strong customer relations through trust, attentiveness and mutual respect.

We believe Customer Service is very important and a valuable factor to consider; especially when choosing a home builder.